
In chapters 9-10 Adam learns the importance of multiple characteristics that lead to sucess in his new job.While working with Shaun Caldwell, Adam picks up his first few tips for working at fast company. Shaun teaches Adam the importance of being assertive, if Adam wishes to insure that he won’t get stepped on by the management. Adam also comes to the realization of working through ones differences, and learns the benefits of having people with differences. An example would be how Adam was able to be more social with the customers, while Shaun would work harder on the labor aspect of the job. Finally Adam learns the need for mutual respect on both sides. A great example of the importance of respect is when Adam tells Shaun that he wants him to not litter anymore and wear his seatbelt, but while doing so Adam would have to talk less and listen to Shaun more while working.
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